Train-Wreck Management

Wow, this is a well organized essay by Mary Poppendieck.

Train-Wreck Management

The essay explains a bit about how a train accident in 1841 leads to the Prussian army becoming a model for today's organization chart!

Here's a quote that might make you look around your environment and feel an eary sense of historical dread...

Problems are caused by people who don't do their job well, so finding someone to blame is the first step to correcting problems.

I recommend anything on the website, and the books they've authored as well.